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Sri Sathya Sai College for Women, Bhopal
(Under Autonomous Scheme of U.G.C)
NAAC Accredited Autonomous College under the UGC Scheme with 'A+' Grade
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ICT Skills

Expected Job Role:

  • Desktop Administrator
  • ICT Helpdesk Technician
  • ICT remote support engineer
  • ICT support officer
  • IT Technician
  • School/College Technical Officer

 

Job Description:

Learner of this course will be able to give essential technical support and troubleshooting services to end-users. In-house technicians provide support exclusively for employees of the company, while remote help desk technicians provide technical support to customers (mostly online). Such jjob require a strong understanding of software and computer hardware, and excellent communication skills. The role is generally considered entry-level where you provide customer service directly (and doesn’t necessarily require an IT degree). Senior positions are also available where you organise and manage support teams and/or systems.

 

Course Fee: Rs. 1600/-

 

View Syllabus